Controlled from
first contact.

Initial correspondence should be brief. Sensitive material should not be transmitted through the public website or included unnecessarily at first contact.

Initial contact

Provide only enough information to understand the nature of the requirement, relevant location or jurisdiction and material timeframe.

Review

The office considers whether the matter is suitable, practical and within scope. Additional information may be requested.

Scope

If the matter proceeds, scope, communication and information-handling arrangements are agreed separately.

Engagement

Work proceeds according to the agreed requirement. Private engagements are not described publicly.

Initial correspondence

Some matters require discretion from the beginning.